Invitation for Request for Expressions of Interest    Status:Approved

GOVERNMENT OF THE PEOPLE'S REPUBLIC OF BANGLADESH

Ministry/Division : Ministry of Road Transport and Bridges
Agency : Dhaka Transport Co-ordination Authority (DTCA)
Procuring Entity Name : Dhaka Transport Co-Ordination Authority (DTCA)
Procuring Entity Code : Not used at present.
Procuring Entity District : Dhaka
Expression of Interest for Selection of : Consulting Firm (National)  (Time-Based)
Title Of Service : Selection of IT Service Provider (Firm) for ‘Transport Clearing House Operation & Maintenance’.
EOI Ref. No. : 35.02.0000.008.35.030.22-334
Date : 24/08/2022

KEY INFORMATION

Procurement Sub-Method : Quality and Cost Based Selection(QCBS)

FUNDING INFORMATION

Budget and Source of Funds : Non_Development GOB
Development Partners : Not Applicable

PARTICULAR INFORMATION

Project/Programme Name : Not Applicable
EOI Closing Date and Time : 12/09/2022 12.00 PM
Publication Date : 25/08/2022

INFORMATION FOR APPLICANT

Brief Description of Assignment : The existing Transport Clearing House System of DTCA must be operated and maintained efficiently 24 hours (in 3 shifts) a day, 7 days a week and 365 days a year and troubleshooted accordingly (if required) by the IT Service Provider. The provider will also be responsible for the fare settlement with various public transport operators within the specified time. Specifically, the provider will monitor, maintain and troubleshoot the hardware (e.g. physical server, server storage, network) as well as provide complete operational support (e.g. system application monitoring, system security maintenance, error handling and troubleshooting, report) to run the Clearing House System of DTCA.
Experience, Resources and Delivery Capacity Required : I. Must be a local IT/ITES firm/service provider with minimum 7 years of experience in development, surveillance/monitoring, operation and maintenance of IT infrastructure/ Financial Service/Banking System. Documentary evidence (Work completion certificate, experience certificate) must be provided. II. Must have minimum 4 years of experience in development, surveillance/monitoring, operation and maintenance of medium/ large-scale IT infrastructure/ Financial Service/Banking System, which processes a huge amount of data in a short period of time and has common functions about error handling and log output. Documentary evidence (Work completion certificate, experience certificate) must be provided. III. Experience in system development, operation and maintenance of Clearing House System/ Transport Ticketing Solution/IC card-based system will be given preference. Documentary evidence (Work completion certificate, experience certificate) must be provided. IV. Must have liquid assets as working capital or credit line of minimum BDT 75 Lakh. V. Must have Yearly turnover of minimum BDT 60 Lakh. Must submit updated audit report of previous 1 year. VI. Must have minimum of 30 (Thirty) total employees and of which a minimum of 15 (Fifteen) total IT personnel (both for software support and network operation/maintenance related). VII. Must have valid Up-to-Date Trade License, Income Tax Payment certificates, VAT Registration certificates, Certificate of Incorporation (if any).
Other Details (if applicable) : I. All relevant certificates must be clear, readable, signed/sealed by the IT service provider. II. All relevant documents must be organized and tagged as per the sequence of serial -16. III. Submission of irrelevant document is highly discouraged. IV. For futher details see the website www.dtca.gov.bd V. EoI’s must be submitted in a properly sealed envelope clearly mentioning the address of the firm as well as information stated in serial 6-8 and 20-22. Otherwise, they would be returned without opening.
Association with foreign firms is : Not Applicable
Eoi Detail Information
Ref No Phasing Of Services Location Start Date Completion Date
35.02.0000.008.35.030.22-334 Operation & Maintenance Dhaka 16/10/2022 15/10/2023

PROCURING ENTITY DETAILS

Name of Official Inviting EOI : Shabiha Pervin
Designation of Official Inviting EOI : Executive Director (Additional Secretary)
Address of Official Inviting EOI : Dhaka Transport Coordination Authority(DTCA), Nagar Bhaban, Level-12, Room No: 1317, Fulbaria, Dhaka
Contact details of Official Inviting EOI : Phone : +880-2-223382686 , +880-1717489447 (for futher details please), Fax : , Email : ed@dtca.gov.bd , mukul.oracle@gmail.com (for futher details please)
The procuring entity reserves the right to accept or reject all tenders