Invitation for Request for Expressions of Interest Status:Approved
GOVERNMENT OF THE PEOPLE'S REPUBLIC OF BANGLADESH
| Ministry/Division |
: |
Ministry of Food |
| Agency |
: |
Bangladesh Food Safety Authority |
| Procuring Entity Name |
: |
Project Director |
| Procuring Entity Code |
: |
N/A |
| Procuring Entity District |
: |
Dhaka |
| Expression of Interest for Selection of |
: |
Consulting Firm (National) (Time-Based) |
| Title Of Service |
: |
Call Centre Services for Bangladesh Food Safety Authority (BFSA) |
| EOI Ref. No. |
: |
13.02.0000.751.014.033.2022.405 |
| Date |
: |
03/08/2022 |
KEY INFORMATION
|
| Procurement Sub-Method |
: |
Quality and Cost Based Selection(QCBS) |
FUNDING INFORMATION
|
| Budget and Source of Funds |
: |
Non_Development GOB |
| Development Partners |
: |
N/A |
PARTICULAR INFORMATION
|
| Project/Programme Name |
: |
Call Centre Services for Bangladesh Food Safety Authority (BFSA) |
| EOI Closing Date and Time |
: |
17/08/2022 02.00 pm
|
| Publication Date |
: |
10/08/2022
|
INFORMATION FOR APPLICANT
|
| Brief Description of Assignment |
: |
Call Center Service for BFSA with duration for sixteen hours i two shift daily and seven days a week. |
| Experience, Resources and Delivery Capacity Required |
: |
Must have minimum five years' experience in call center BPO ( Business Process Outsourcing); Must have locally developed own call center solution with Omni Channel Contact center solutions capacity in Bangladesh ; Minimum one call center service operation experience in government organization fo Bangladesh. |
| Other Details (if applicable) |
: |
|
| Association with foreign firms is |
: |
Not Applicable |
| Eoi Detail Information |
|---|
| Ref No |
Phasing Of Services |
Location |
Start Date |
Completion Date |
| 1 |
N/A |
Dhaka |
N/A |
N/A |
|
PROCURING ENTITY DETAILS
|
| Name of Official Inviting EOI |
: |
Monzur Morshed Ahmed |
| Designation of Official Inviting EOI |
: |
Project Director |
| Address of Official Inviting EOI |
: |
Strengthening the Capacity of Bangladesh food Safety Authority Project Bangladesh Food Satety Authority. |
| Contact details of Official Inviting EOI |
: |
Phone : 02-222229647, Fax : , Email : pd.scproject@bfsa.gov.bd |
| The procuring entity reserves the right to accept or reject all tenders |
